Privacy Policy

At FoodieDelight, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the terms outlined in this policy.

We understand that privacy is important, and we respect your rights to control your personal information. The purpose of this policy is to inform you about the types of data we collect, the reasons for collection, how we use that data, and the measures we take to keep it safe. This policy also explains your rights and how you can exercise them. By using our services, you consent to the data practices described in this policy.

Information We Collect

FoodieDelight collects a variety of information to provide and improve our services. Below are the types of information we collect:

  • Personal Information: When you register on our website, place an order, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.
  • Order Information: We collect details about the food you order, your preferences, delivery instructions, and payment details to process your transactions efficiently and fulfill your orders.
  • Device and Usage Information: We collect information about the device you use to access our website (such as IP address, browser type, device type) and how you interact with our website (such as pages viewed, time spent on the site, etc.). This helps us improve our website's functionality and user experience.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your user experience, personalize content, and analyze website traffic. Cookies help us store your preferences and allow us to offer a more personalized experience.

How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

  • Order Processing: To process and fulfill your orders, including confirming your order, arranging for delivery, and sending receipts or updates.
  • Improving Our Services: To understand how you use our website and services, so we can improve the functionality, features, and content of our site, ensuring it meets your needs.
  • Customer Support: To provide you with assistance and support, including responding to inquiries, troubleshooting issues, and resolving complaints.
  • Marketing Communications: We may use your email address or other contact information to send promotional offers, product updates, and newsletters. You can opt-out of receiving these communications at any time by following the instructions in the emails or contacting us directly.
  • Personalization: To personalize your experience by recommending products based on your preferences and previous orders.

Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following ways:

  • Third-Party Service Providers: We may share your personal information with trusted third-party vendors who assist us with tasks such as payment processing, order fulfillment, and marketing. These vendors are contractually obligated to protect your information and can only use it for the services they provide to us.
  • Legal Compliance: We may disclose your personal information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, and safety or the rights, property, and safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of such changes if applicable, and your information will continue to be protected under the terms of this Privacy Policy.

Data Security

We take the security of your personal information seriously and use a variety of physical, electronic, and managerial measures to protect it. These measures include encryption, secure servers, and regular security assessments. However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Control

You have certain rights regarding the personal information we collect. These include the following:

  • Access and Update Your Information: You have the right to access and update your personal information at any time. You can log into your account or contact us to request changes to your information.
  • Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions, such as maintaining necessary records for business or legal purposes.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can opt-out by following the unsubscribe link included in our emails or by contacting us directly.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience with our website and services. These technologies help us collect information about your usage patterns, preferences, and activities on our site. You can control the use of cookies through your browser settings, but please note that blocking certain cookies may affect your ability to use some features of our website.

Children’s Privacy

Our website and services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe we have collected data from a minor, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last modified" date. We encourage you to review this policy regularly to stay informed about how we are protecting your information. Your continued use of our services after any updates to this policy will be deemed your acceptance of the changes.